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We value your Privacy

We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. We will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented.

About Products

1.About packing
using simple packing, every set packed in a plastic bag, and 10 sets in a big plastic bag.

2.About size
Please refer to " size " section in each product for more details. About the size chart, please visit:"size chart"

3.Do you accept OEM condition and what is minimum quantity for OEM condition?
Yes ,OEM condition is welcomed and the minimum quantity depend on the items you order. And please send the clearly model pictures which you want to order to us , I will submit them to our Designers, once we have the Material, we could product for you in time, if have not, we will search them for you, and then product. and send the samples with other items you order for you first so that you could check. more detail, please visit: OEM Service

4.About the Material
We use high quality fabric which can be easily stretched, Please refer to " Material " section in each product for more details.

About Price and Payment

1.About the price
Please refer to " price " section in each product for more details.

2.The discount policy
We offer 5% discount if the total is above USD$1000 or 30 pc per style/color/size. if more than 2500USD or 60 pc per style/color/size ,having 6% discount. and more than USD$5000 , having 8% discount. ( not include delivery cost ,tax and VAT).if you need order more than 6000USD or 120 pcs per style/color/size, please get in touch with our general manager diretly : sunny@onlysaga.com

3.About loyalty discount or rewards scheme
Yes, we supply loyalty discount, we will calculate your monthly order volume. (without the shipping cost, tax and VAT). Once more than 2000USD, the order which you place in the next month will have get 5% discount at least, even the order is less than 8000USD, and more than 5000USD, get 10% discount at least, more than 10000US, get 15% discount.

4.Our payment and bank remittance information.
We accept the paypal , Moneybookers, bank and western union payment. Small or sample order, we accept payment via PayPal.com

If you don't have a PayPal account, can click the logo below to open one, then you can pay us fast, safely and easily!
If you want to pay me through bank, Western Union or MoneyGram , please contact us for receiver's information

5. About payment time
General Payment must be made within 3 days of order. If there is any reason to delay payment, please communicate with us first. Thank you.

About Order

1.About order less than 100US$ ?
We have cancel the 100 MOQ require,and now you could by at least 1pcs,and if your order less than 100usd,you need to pay 10% extra fee.hope you could understand.

2.About the order process
we make that place the order from us is as secure and simple as possible. You could make order from our web site online.
At first, Please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number. ( Please record this order number for further inquiries ).
And then ,After you place the order, we will check soon and then send the invoice include the shipping cost to you within 24 hours.( If There are not any email from us within 24 hours since you get the order number, there must be some problem incurred during the process of submitting your order. Please get in touch with us soon, thank you.)
Third, after you receive the invoice ,please pay soon and tell us the information .So that we could check your pay, and send the parcel to you in time, and then we will tell you the tracking number, so you could check online.

 
About Returns & Terms

We attach importance to the quality of product and services , so before sending the parcel out, we have to check the product twice again and packaging by ourselves.

1.How to deal with, If the item is defective?
We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.

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